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Service Status



0333 3365691

Transfer Domain From One Account To Another


Transfer Domain Within Packages Of The Same Account

Memo To Self

If setting up an Exchange account in Outlook that will also be used to check IMAP accounts; set up the Exchange account first...

Bulk Email Limits

200 email messages per hour & 99 recipient per send.

If the maximum limit is exceeded 1&1's system will automatically lock your mailing system due to spamming.


Domain Or Package Cancellation, Or Domain Transfer

Go the following address: http://contract.1and1.co.uk/

Login in using your account number and password.

Once logged in click the 'Cancellation' button at the top of the screen.

Next under the heading 'Tariff' click on the account you wish to alter.

Select the either:

  • Entire contract


  • Individual domains/additional items

Click 'Next'

Microsoft Exchange

If the supplied 1&1 configurator does not work try these guides: