Plus.net

Gateways
195.166.128.187 = lo0-central10.pcl-ag06.plus.net

Community Forum - Fibre
http://community.plus.net/forum/index.php/board,74.0.html

Community Forum - ADSL
http://community.plus.net/forum/index.php/board,3.0.html

Member Centre Admin Panel Support Ticket
This is notoriously difficult to find. They seem to have 'hidden' it.

Try these...

http://faults.plus.net/

https://portal.plus.net/apps/kbdfaults/question

Modem Settings
Paully

Encapsulation:     RFC 2364 PPPoA Multiplexing:      LLC QOS Type:          UBR PCR: SCR: Autodetect:        Disable VPI:               0 VCI:               38 DSL Modulation:    MultiMode

You Can Only Use Our Modem...
It appears that account holders issued with a modem (in our experience a Thomson TG585 v8) can only use that modem for connection to the 'web'. This is through the use of the TR-069 specification].

However some higher specification modems how allow for manually adding TR-069 settings.

For information on changing the Thomson TG585's fixed IP address click here.

Plusnet/Sagemcom 2704n (AKA Hub Zero)
Probably in an effort to minimise problems with providing front line tech support Plusnet have started supplying the Sagemcom 2704n modem.

On logging in to the modem's interface there does not appear to be any way to change the units IP address or manage the DHCP settings. This is of course perfectly fine for the majority of users but if you have more complicated networking needs this is not helpful.

There is however a hidden side to the modem which after logging in to it via the standard interface can be accessed by typing the following in to your browser's address bar:

192.168.1.254/expert_user.html

Within this hidden interface are the pages to change many settings you would normally expect to find.

The unit supports DSL and FTTC, however FTTC is only supported when used with British Telecom's VDSL unit.

Thanks to Plus.net Community Forum.